Hello, my valuable readers, today’s review is about the ‘AlphaCX Lifetime Deal.’
Table of Contents
I always try to provide information not available on the appsumo deal page in my article. This article will help you to decide to purchase the product. So, I think you will get value from my writing. Let us start.
You will likely miss a few things if you switch between several support channels.
And because tickets arrive faster than your team can respond to them, customer satisfaction is severely affected.
You need a platform that makes it manageable to expand customer service without burdening your team.
When people say they love old throwbacks, they’re usually not referring to old-school customer support.
Fortunately, AlphaCX optimizes its customer support so you can address more tickets without overwhelming your support staff.
Effortlessly expand your support.
Cloud, SaaS, Web-Based
Email/Help Desk, Knowledge Base, FAQs/Forum, Chat, 24/7 (Live Rep)
Live Online, Webinars, Videos, Documentation
What is AlphaCX?
AlphaCX is a unified messaging help desk that enables business-to-customer communication.
It’s an automated platform that records, tracks, and measures the customer experience.
Businesses can target customers from Facebook, Twitter, email, and live chat through a single interface. AlphaCX also has a knowledge base and a customer portal for self-service.
Tickets are automatically distributed to agents based on load and performance.
Interact with customers from any channel in an inbox backed by integrated automation and integrations.
Build your customer knowledge base and create custom reports to track analytics.
Zendesk, Freshdesk, and Salesforce
Customer care teams and e-commerce companies looking to expand their customer service without increasing their workload.
Learn More About AlphaCX:
Whether you’re managing email, social media, or messaging inquiries, AlphaCX allows you to connect with customers across all channels with a single inbox.
Connect to Facebook, Instagram, Twitter, and WhatsApp, or embed a live chat widget on your website to stay connected with your customers.
You can also take advantage of third-party integrations and streamline all your support processes at scale.
AlphaCX allows you to manage service level agreements (SLAs) with integrated automation tools to trust your customers.
Automate SLAs using custom parameters or timelines to improve response time and overall quality of support.
Do you want to respond to comments faster? Create email and SMS templates with dynamic placeholders for customer information.
You can even automatically send notifications and escalations to team members to ensure tickets are processed as quickly as possible.
AlphaCX allows you to create your knowledge base to respond to customer inquiries and reduce your support team’s workload.
You can easily publish articles with helpful information about your products or services and cover essential FAQs.
This resource can help customers solve many minor issues, allowing your team to focus on the most complicated tickets.
AlphaCX easily exports detailed reports that track team productivity and analyze customer experience.
Export support tickets in PDF and CSV format to deliver government reports that reflect the quality of your customer service.
You can customize the analysis dashboard and reports by sorting the data by category, date, and status.
Solve All Customer Queries From Across Channels:
Feedback & Ratings
A unified inbox captures WhatsApp and Facebook emails, chats, and interactions, making it easy for your customers to respond and engage simultaneously.
Save your team hours and effort by automatically setting ticket deadlines and scheduling outgoing emails and notifications through automation in AlphaCX.
Ratings & Feedback
Comprehend what customers think about your products and services, and help team with built-in feedback tools
A knowledge base with answers to the problems you may face and direct access to support around the clock every day.
Allow your customers to request services, find information, register, and troubleshoot problems.
Structure your teams into departments, groups, or locations, develop new functions, and establish hierarchies within the system.
Seamlessly turn support emails into tickets and assign them to your agents without losing track.
Export tickets in PDF and CSV format to provide a regulatory reporting Filter based on ticket details and time.
Combine several entries into a single entry. Very useful for two suitcases.
Powerful ticket distribution options include roundup, cherry picking, or artificial intelligence ticket allocation.
Take a granular approach to storing complex customer data with fields that make your work easier.
Create customizable forms and need specialized records to capture customer data.
Customize the user interface to fit your brand and deliver a great customer experience.
Use identity management systems such as Active Directory and Lightweight Directory Access Protocol for user credentials.
Configure and integrate inbound and outbound emails to effectively communicate with customers
Respond to and recognize customer issues via text. Send bulk SMS messages at affordable prices.
Turn WhatsApp messages into tickets and assign them to your agents without losing track.
Easily synchronize your Facebook page with AlphaCX smart ticketing and turn social media into tickets.
Get and Sync data from your Oracle, MySQL, and MSSQL database.
Manage users with Microsoft Active Directory Services
Sync users with Lightweight Directory Access Protocol (LDAP)
Get data from API endpoints for ticketing and contacts.
Social Media Integrations
Telephony Integrations (Coming Soon)
software, helpdesk, customer support, analytics, surveys, cloud, saas, automation, and AI/ML
AlphaCX Lifetime Deal
There is a lifetime exclusive deal of AlphaCX on appsumo for $59. Appsumo is full of high-quality digital products. I think it is the best appsumo deal ever. You can get up to 97% off in appsumo. Among all the lifetime deal sites, appsumo is the best.
Most of these lifetime Appsumo offerings will sell out on AppSumo within a week of their release. So take advantage of the fantastic offer while you still can.
Click here to find similar apps if the AlphaCX lifetime deal has expired.
Key Features of Lifetime Deal
Lifetime access to AlphaCX
All future Alpha Plan updates
Ratings and feedback
Unlimited WhatsApp messaging (powered by Twilio)
Automatic ticket distribution
Unlimited Instagram messaging
Unlimited Facebook Messenger
Team structure management
License Tier 1
All of the above features included
3 agent seats
All of the above features included
10 agent seats
All of the above features included
Unlimited agent seats
See More Deal Terms
Lifetime access would usually cost $540
Additional plans with more features are available for $119
ONE-TIME PURCHASE OF $59
AlphaCX Lifetime Deal: How To Get An Extra $10 Discount For New Users?
- Visit the “AlphaCX appsumo lifetime deal” page.
- Wait for some seconds, and a Discount popup will appear.
- Enter your Email to receive the exclusive benefits.
- Click ‘ Unlock My 10%’.
- Get a $10 discount at the end.
- The discount is valid for new users only.
Most of these deals will be sold out within one week of their launch on AppSumo, So be sure to grab the best appsumo deals while you can. If the AlphaCX lifetime latest deal has expired, click here to find similar apps.
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